تخطَّ إلى المحتوى

Emirati Khanjer Antiques

Return Policy

We want you to love your piece. If it is not right, here is exactly how returns work.

Eligibility

  • Unused and in original condition — no wear or damage.
  • All original packaging and certificates included.
  • Proof of purchase (order number or receipt) required.

Time Frames

  • Within 7 days: refund to the original payment method or store credit.
  • Days 8–14: store credit only.
When you return What you receive Requirements
Within 7 days of delivery Refund to original payment method
or store credit
Unused, complete packaging, proof of purchase
8–14 days of delivery Store credit only Unused, complete packaging, proof of purchase

Non-returnable items: final sale items, gift cards, and anything marked “non-returnable.” Shipping fees are non-refundable unless the error was ours.

How to Start a Return

  1. Email us at info@emiratikhanjer.com with your order number.
  2. Package the piece securely with all packaging and certificates.
  3. Ship using the provided label, if applicable, or your preferred tracked carrier.
  4. We process your refund or store credit once inspected — typically 3–5 business days.

Still have questions?

Our team is happy to walk you through it.

Contact Us

Last updated: September 2026